Date: 10th October 2021
We are happy to announce now pretty much back to normal.
As most giftware is still imported, we are still experiencing some stock shortages with our metal and brass products including Haws watering cans, Burgon & Ball watering cans and our brass and copper products.
Our Paint By numbers and selected giftware supplied by our our partners in China, are now back to pre-covid times with delivery in about 4 weeks from order date. However due to the ongoing uncertainty of our domestic freight companies, with staff shortages, stand-downs, and threats of industrial action, it is quite possible that there may be unforeseen delays for delivery from within Australia in the leads up to Christmas and in particular items being delivered by Australia Post. Therefore we are maintaining the estimated delivery time of 4-6 weeks.
Gifts Actually’s first priority is the health of our staff and customers.
We are pleased to state that No staff member has been affected by the Covid-19 virus.
Despite the easing of restrictions, Gifts Actually maintain proactive operational measures to ensure that this situation continues.
These measures include:
- Implementing no contactless customer interactions and deliveries across our local area ( Berwick / Narre Warren Vic). Meaning - No local deliveries to the Berwick / Narre Warren area and no studio pick-ups.
- All deliveries from our Australia warehouses will be undertaken by local couriers (Australia wide) couriers please and Australia Post.
- Mandatory temperature testing of all staff on a daily basis.
- Mandatory social distancing.
We thank you for your understanding and patience.
Please contact us at email@example.com if you have any concerns or questions.
Andrea and Robert Hansen.